FAQs

Standard delivery is free for orders over £35 delivered within 3-5 working days.  For orders under £35 standard delivery is £3.95 delivered within 3-5 working days. 

To notify us of a safe place to leave your parcel please leave this in the ‘order notes’ box on check out. 

We also offer an Express service with Royal Mail’s Guaranteed Next working day service which is £8.00

We do not currently offer International delivery but watch this space!

Standard delivery is free for orders over £35 delivered within 3-5 working days.  For orders under £35 standard delivery is £3.95 delivered within 3-5 working days.  We also offer an Express service with Royal Mail’s Guaranteed Next working day service which is £8.00 We do not currently offer International delivery but watch this space!

By creating an account you will be able to log in and not have to enter your personal details each time you place an order. You can also view your order history and track current orders. We do not take any payment information.

Yes. Once your order has been shipped we will email you with the tracking information. If you have created an account you can also log in and view Order History where tracking information is also available.

We accept payment by PayPal or credit/ debit card.  We do not store any payment card or PayPal account details.

Children’s clothing, footwear and belts in the UK are not VAT rated. Hair accessories, gifts and toys are VAT rated.  All prices are shown inclusive of VAT were applicable.

Simply place another order and make a note in the comments section that you would like this order to be packed with (quote the first order’s order number). We will then refund you for the delivery for the second order. Just ensure you place the second order as soon as possible after the first order to avoid the first order being dispatched without the additional item(s). If this happens you will still be charged delivery for the second order. You can always contact us to check the first order has not already been shipped by emailing info@cheekytots.co.uk

No. Until you complete your order by providing payment the items you put in your basket can still be ordered by other customers. Therefore they may go out of stock whilst in your basket.

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